
Some customers discovered that after they tried to go online to these social media networks, they had been advised their passwords didn’t work. Many customers acquired a message saying they’d entered an incorrect password, main them to consider incorrectly that the issue was on their finish somewhat than with Meta.
“My first concern was whether or not my account was safe,” Fb consumer Spencer Ross mentioned. “Since I couldn’t appear to vary my password, I used to be then involved if perhaps there was a [two-factor authentication] hack, as effectively.”
Meta spokesman Andy Stone posted on X shortly earlier than 11 a.m. Tuesday: “We’re conscious persons are having hassle accessing our providers. We’re engaged on this now.”
A bit of greater than an hour later, Stone mentioned that “a technical problem” had triggered some customers to have issue utilizing the corporate’s providers. “We resolved the problem as shortly as potential for everybody who was impacted, and we apologize for any inconvenience,” he mentioned.
The corporate has not responded to extra questions in regards to the motive for the glitch.
Meta — which owns Fb, Instagram and WhatsApp — isn’t identified for having many outages, although in 2019 the corporate had an outage that interrupted service for practically 24 hours.